Refund policy

Returns/Exchanges

All of our products are 100% authentic, guaranteed. Although we do not purchase our products from brand-owners or manufacturers directly, we do purchase our products from authorized distributors and other resellers through legitimate channels of trade. We do not sell knock-offs nor imitations. 

Our policy lasts 14 days from date of delivery. If you do not reach out within 14 days after delivery, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused, unopened and in the same condition that
you received it. It must also be in its original packaging with its contents unmodified. We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at inforparfuminn@gmail.com and we will happily email you further instructions. 

     +Attention fraudsters: We know our product. If you try to return a fake product that was purchased elsewhere, we will know and will refuse to grant a refund, and we will consider all our available legal options.

To complete your return, we require a receipt or proof of purchase. You, the customer are responsible for shipping costs for returns. To return your product, submit a ticket to inforparfuminn@gmail.com with your order number and request to receive instructions and the return address. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund if sent collect. Depending on where you live, the time it may take for your exchanged product to reach you, or the return product(s) to reach us, may vary.